Information We Collect
We allow you to explore our content without having to disclose any personal information. Our web servers collect only the domain names of visitors, not their email addresses.
However, there may be instances where we collect personal information from you, including your first and last name, address, telephone and mobile number(s), email address, credit card details, and any other information you knowingly provide to us. This may occur when you:
- Place an order through our online ordering site
- Participate in a competition, promotion, or survey
- Apply for a job with us
- Submit website feedback
Additionally, each time you visit the Pizza Galleria website, our server automatically collects certain anonymous information, also known as clickstream data. This includes the type of browser and system you are using, the website address you came from, the website address you move to after your visit, the date and time of your visit, and the IP address of your server. We collect this information for statistical purposes to understand how our website is used and navigated, such as the number of hits, frequency and duration of visits, and most popular session times. We use this information to evaluate and improve our website for a better user experience.
How We Use Your Information
At Pizza Galleria, we may use the information collected through our website or mobile application for various purposes, such as improving our site's content, customizing the site to your preferences, and communicating information to you if you have requested it. We may also use this information for any other purpose specified, except as otherwise stated.
When you provide personal information to Pizza Galleria, we may use it to:
- Participate as a member of our loyalty program
- Process job applications you submit
- Provide the restaurant or promotion information you request
- Process online orders
- Conduct reviews of our site
- Fulfil prizes, awards, and purchases
- Respond to specific requests from visitors
- Keep you updated about changes to our website
- Conduct marketing research
- Send you promotional newsletters, marketing communications, and other information about our products or services that we believe may interest you.
When you use our internet ordering system, we collect additional information to assist in the delivery of your order and verify your credit card payment. This information is stored by our internet order system to help you remember and re-order the same menu in the future. However, Pizza Galleria does not store any of your credit card details.
How We Share Your Information
We may share your personal information with our service providers who help us provide our services, process payments, and analyze how our services are used. We may share your information with third parties such as delivery providers who help us deliver your orders, suppliers, mailing houses, etc.
In certain circumstances, we may be legally obligated to disclose your information or we may believe it's necessary to protect our rights or the rights of others, and in such situations, we reserve the right to disclose it.
If you place an order via our internet order system, your details will be passed on to the payment gateway provider, who receive your credit card details for internet order payment.
If you decide to apply for a job with us, your personal information with our third-party service providers who assist us with our recruitment processes. These service providers are under obligation to keep your information confidential and use it solely for the purpose of providing services to us.
Your job application information may be shared with other companies for the purpose of evaluating your qualifications for the particular position or other available positions,
How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your information against unauthorized access, use, disclosure, alteration, and destruction.
We have implemented industry-standard security measures to safeguard the confidentiality, integrity, and availability of your personal information, including the use of firewalls, encryption, and access controls. Access to your personal information is restricted to authorized personnel who require access to perform their job functions.
We also require our third-party service providers to implement reasonable security measures to protect your personal information and to use your personal information only for the purposes for which it was shared with them.
While we take all necessary precautions to keep your personal information secure, it's important to acknowledge that complete security of data transmitted over the internet or any other public network cannot be guaranteed. Therefore, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us via the internet or any other public network, and you do so at your own risk.
We will retain your personal information for the minimum period necessary to achieve the purposes for which it was collected, and in accordance with any legal, accounting, or reporting requirements that may apply. This means we will keep your information for as long as you remain a customer or for as long as it is required by law.
Once we no longer need your personal information, we will securely dispose of it in accordance with our data retention and deletion policies.
Please note that some personal information may be retained in our backup systems for a limited period of time even after it has been deleted from our active databases. However, we will ensure that your personal information is not used for any other purposes than those for which it was originally collected.